Terms & Conditions
Last Updated on February 14, 2025
1.
Information About ComfiCraft
1.1
This website is operated by ComfiCraft Pte Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to ComfiCraft Pte Ltd. We are registered in Singapore under the Business Registration Number 53496503B with our registered office at 119 Neythal Road #02-01, Singapore 628605.
2.
Service Availability
2.1
Our website is intended for use by individuals, businesses, and companies within Singapore ("the Serviced Country"). Orders from outside the Serviced Country will not be accepted.
3.
Your Status
3.1
By placing an order through our site or via telephone, you confirm that:
You are legally capable of entering into a binding contract.
You are a resident or business operating in the Serviced Country.
4.
4.1
Upon placing an order, you will receive an email confirming receipt of your order. This does not constitute order acceptance. The contract is only formed upon delivery of the items.
4.2
If an item is unavailable, we will provide alternatives upon verbal or written confirmation. If no replacement is available, you may cancel your order and receive a refund.
4.3
Orders will be fulfilled within 10 business days unless otherwise stated. Business days exclude Saturdays, Sundays, and public holidays.
4.4
Full payment must be made using the payment option selected at checkout.
4.5
Variations may occur between product batches due to manufacturing constraints. Items must be returned within 7 days if unsatisfactory, unused, and in their original condition, excluding pre-order products.
5.
5.1
We may provide links to third-party websites. We do not guarantee the quality of products or services offered by these third parties.
6.
6.1
Prices are subject to change without notice. In cases of pricing errors, we may honor the lower price at our discretion or cancel the order and notify you.
6.2
We are not obligated to sell products at incorrect prices even after sending an order confirmation.
7.
7.1
Returns are accepted if the product is defective or does not meet expectations. We will examine returned items before processing a replacement or refund.
7.2
Defective products or those returned within the seven-day cooling-off period will be refunded after deducting delivery costs.
7.3
Quantity discrepancies must be reported within 2 days of delivery.
7.4
Customers are responsible for return shipping costs.
8.
8.1
We warrant that products sold via our website are of satisfactory quality. Liability is limited to the purchase price of the product.
8.2
Product warranties, if applicable, are provided by the respective manufacturers.
9.
9.1
Notices must be addressed to ComfiCraft Pte Ltd at 119 Neythal Road #02-01, Singapore 628605. We may communicate with you via email or the postal address provided when placing an order.
10.
10.1
We are not responsible for delays or failure to perform due to events beyond our reasonable control, including but not limited to strikes, natural disasters, transportation disruptions, or government regulations.
11.
11.1
Failure to enforce any term does not constitute a waiver of our rights.
12.
12.1
If any provision of these Terms is deemed invalid, the remaining provisions shall remain in effect.
13.
13.1
These Terms constitute the entire agreement between you and us, superseding prior communications.
14.
14.1
We reserve the right to amend these Terms. Updates will be posted on our website, and continued use constitutes acceptance.
15.
15.1
These Terms are governed by the laws of Singapore. Any disputes will be subject to the non-exclusive jurisdiction of Singaporean courts.
16.
16.1
For any questions regarding these Terms, please contact us at enquiries@comficraft.com.sg