Frequently Asked Questions
Find the answers for the most common questions
About ComfiCraft
What is ComfiCraft?
ComfiCraft Pte Ltd is a Singapore-based provider of high-quality office furniture, specializing in bulk orders for construction site offices and commercial spaces.
Do you have a showroom where I can see the furniture?
Yes! We have a small furniture showhouse located at our warehouse at 119 Neythal Road #02-01, Singapore 628605. Contact us to schedule a visit.
What is ComfiCraft?
ComfiCraft Pte Ltd is a Singapore-based provider of high-quality office furniture, specializing in bulk orders for construction site offices and commercial spaces.
Do you have a showroom where I can see the furniture?
Yes! We have a small furniture showhouse located at our warehouse at 119 Neythal Road #02-01, Singapore 628605. Contact us to schedule a visit.
What is ComfiCraft?
ComfiCraft Pte Ltd is a Singapore-based provider of high-quality office furniture, specializing in bulk orders for construction site offices and commercial spaces.
Do you have a showroom where I can see the furniture?
Yes! We have a small furniture showhouse located at our warehouse at 119 Neythal Road #02-01, Singapore 628605. Contact us to schedule a visit.
Ordering & Payment
How can I place an order?
You can place an order directly through our website or contact our sales team for bulk orders and customized solutions.
What payment methods do you accept?
We accept bank transfers, credit/debit cards, and corporate invoicing for approved clients.
Do you require full payment upfront?
Yes, full payment is required at checkout unless otherwise arranged for corporate accounts.
How can I place an order?
You can place an order directly through our website or contact our sales team for bulk orders and customized solutions.
What payment methods do you accept?
We accept bank transfers, credit/debit cards, and corporate invoicing for approved clients.
Do you require full payment upfront?
Yes, full payment is required at checkout unless otherwise arranged for corporate accounts.
How can I place an order?
You can place an order directly through our website or contact our sales team for bulk orders and customized solutions.
What payment methods do you accept?
We accept bank transfers, credit/debit cards, and corporate invoicing for approved clients.
Do you require full payment upfront?
Yes, full payment is required at checkout unless otherwise arranged for corporate accounts.
Delivery & Installation
Do you offer delivery services?
Yes, we provide delivery within Singapore. Delivery times may vary based on stock availability and order size.
How long does it take for my order to arrive?
Standard delivery is within 10 business days. For large bulk orders or custom items, delivery may take longer. Our team will keep you informed.
Is installation included in the service?
Yes, we offer professional installation services in partnership with Top Zone Pte Ltd. Installation fees may apply depending on the order size.
Do you offer delivery services?
Yes, we provide delivery within Singapore. Delivery times may vary based on stock availability and order size.
How long does it take for my order to arrive?
Standard delivery is within 10 business days. For large bulk orders or custom items, delivery may take longer. Our team will keep you informed.
Is installation included in the service?
Yes, we offer professional installation services in partnership with Top Zone Pte Ltd. Installation fees may apply depending on the order size.
Do you offer delivery services?
Yes, we provide delivery within Singapore. Delivery times may vary based on stock availability and order size.
How long does it take for my order to arrive?
Standard delivery is within 10 business days. For large bulk orders or custom items, delivery may take longer. Our team will keep you informed.
Is installation included in the service?
Yes, we offer professional installation services in partnership with Top Zone Pte Ltd. Installation fees may apply depending on the order size.
Returns & Warranty
Can I return or exchange an item?
Yes, returns are accepted within 7 days of delivery if the item is unused and in its original condition. Pre-order items are non-refundable.
What if my order is defective or incorrect?
If you receive a defective or incorrect product, please contact us within 2 days of delivery, and we will arrange for a replacement or refund.
Do your products come with a warranty?
Yes, our products are covered by the respective manufacturer's warranty. Warranty terms vary by product.
Can I return or exchange an item?
Yes, returns are accepted within 7 days of delivery if the item is unused and in its original condition. Pre-order items are non-refundable.
What if my order is defective or incorrect?
If you receive a defective or incorrect product, please contact us within 2 days of delivery, and we will arrange for a replacement or refund.
Do your products come with a warranty?
Yes, our products are covered by the respective manufacturer's warranty. Warranty terms vary by product.
Can I return or exchange an item?
Yes, returns are accepted within 7 days of delivery if the item is unused and in its original condition. Pre-order items are non-refundable.
What if my order is defective or incorrect?
If you receive a defective or incorrect product, please contact us within 2 days of delivery, and we will arrange for a replacement or refund.
Do your products come with a warranty?
Yes, our products are covered by the respective manufacturer's warranty. Warranty terms vary by product.
Bulk Orders & Customization
Do you offer discounts for bulk purchases?
Yes, we provide special pricing for bulk orders. Contact our sales team for a customized quote.
Can I request customized furniture?
Yes, we offer customization options for certain products. Lead times and pricing will vary depending on the request.
Do you offer discounts for bulk purchases?
Yes, we provide special pricing for bulk orders. Contact our sales team for a customized quote.
Can I request customized furniture?
Yes, we offer customization options for certain products. Lead times and pricing will vary depending on the request.
Do you offer discounts for bulk purchases?
Yes, we provide special pricing for bulk orders. Contact our sales team for a customized quote.
Can I request customized furniture?
Yes, we offer customization options for certain products. Lead times and pricing will vary depending on the request.
Contact & Support
How can I contact ComfiCraft for inquiries?
You can reach us via email at enquiries@comficraft.com.sg or call us at 8201 6300.
Do you offer after-sales support?
Yes, our team is available to assist with any issues or questions regarding your purchase.
How can I contact ComfiCraft for inquiries?
You can reach us via email at enquiries@comficraft.com.sg or call us at 8201 6300.
Do you offer after-sales support?
Yes, our team is available to assist with any issues or questions regarding your purchase.
How can I contact ComfiCraft for inquiries?
You can reach us via email at enquiries@comficraft.com.sg or call us at 8201 6300.
Do you offer after-sales support?
Yes, our team is available to assist with any issues or questions regarding your purchase.
Get In Touch
Schedule your visit now for personalized care in a comfortable environment. Your journey to a comfortable office furniture begins here.